Terms of Service

1. Acceptance of Terms

By accessing or using the Arctic Royal website (thearcticroyal.com) or placing an order, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use the website.

These terms apply to all visitors, customers, and users of the website.

2. Company Information

This website is operated by:
Arctic Royal AS
Dalenveien 29A, 3031 Drammen, Norge
Org.nr. 937800584
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3. Products and Availability

We reserve the right to modify, suspend, or discontinue any product at any time without notice. Prices are subject to change without prior notice. We reserve the right to limit the quantity of products sold.

Product images and descriptions are provided for illustrative purposes. We make every effort to display colours accurately, but we cannot guarantee that your screen display will be accurate.

4. Orders and Payment

By placing an order, you make an offer to purchase the selected products. We reserve the right to refuse or cancel any order at any time for any reason, including but not limited to product unavailability, errors in pricing or description, or suspected fraud.

Payment must be made in full at the time of purchase. We accept payment methods as displayed at checkout. All transactions are processed securely by our payment providers.

5. Delivery

We aim to dispatch orders within the timeframes set out in our Shipping Policy. Delivery times are estimates and are not guaranteed. Arctic Royal is not liable for delays caused by carriers, customs processing, or other factors outside our control.

6. Right of Withdrawal and Returns

As a consumer, you have a 14-day right of withdrawal under Norwegian law (Angrerettloven). Full details are set out in our Return & Refund Policy.

7. Intellectual Property

All content on this website — including text, images, logos, graphics, and design — is the property of Arctic Royal AS or its licensors and is protected by Norwegian and international copyright law. You may not reproduce, distribute, or use any content without our prior written consent.

8. Limitation of Liability

To the fullest extent permitted by applicable law, Arctic Royal AS shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of this website or the purchase of our products.

Our liability for any claim shall not exceed the total amount paid by you for the order giving rise to the claim. Nothing in these terms limits liability for personal injury, death caused by negligence, or any liability that cannot be excluded under Norwegian law.

9. Website Use

You agree not to use this website for any unlawful purpose or in any way that could damage, disable, or impair the website. You may not attempt to gain unauthorised access to any part of the website or its related systems.

10. Third-Party Links

This website may contain links to third-party websites. These links are provided for convenience only. Arctic Royal has no control over the content of those sites and accepts no responsibility for them.

11. Changes to These Terms

We reserve the right to update these Terms of Service at any time. Changes take effect from the date of publication on this page. Your continued use of the website after any changes constitutes acceptance of the updated terms.

12. Governing Law and Disputes

These Terms of Service are governed by Norwegian law. Any disputes shall first be attempted to be resolved through direct negotiation. If unresolved, disputes may be referred to the Norwegian Consumer Authority (Forbrukerrådet) at forbrukerradet.no, or to the EU Online Dispute Resolution platform at ec.europa.eu/odr.

Failing alternative dispute resolution, disputes shall be subject to the jurisdiction of the Norwegian courts.